Merchant Support

Your Success is Our Priority

Your business’s success hinges on seamless operations and exceptional customer service. That’s why we offer dedicated Merchant Support services to ensure that you have the assistance and guidance you need, precisely when you need it.

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Frequently Asked Questions

Online IPS is a leading payment processor that specializes in serving merchants processing in North America, Latin America, and Europe. We offer a range of payment processing solutions tailored to meet the unique needs of each market. Our services go beyond payment processing. From regionalized acquiring and multi-currency processing to 3D secure and custom-tailored risk management, we support a diversity of merchants.

With our local teams and offices in each region we operate, we provide invaluable market insights and guidance, making it easier for your business to navigate and succeed in North America, Latin America, and Europe. Our experts ensure you have the knowledge and support needed to enter new markets seamlessly.

Absolutely! We cater to businesses of all sizes, from startups to multinational corporations. Our diverse payment solutions are scalable to meet your specific needs and goals.

Our strong local presence and commitment to understanding the intricacies of each market we serve set us apart. We’re not just a payment processor; we’re your local partner for global success. We provide tailored solutions and support that are unmatched in the industry.

Not to mention, with 15 years of experience in the industry, we stand out as a payment processor with a proven track record of in the industry. In an ever-evolving landscape where many payment companies struggle to survive, we have not only thrived but continuously adapted to the changing dynamics of commerce. Our longevity speaks to our resilience and ability to innovate, ensuring that we provide you with stable and cutting-edge payment solutions that stand the test of time. We are your trusted partner in payments, committed to your success through every twist and turn in the industry.

Applying to become a payment partner is easy. Simply click on “Apply Now” or go to the Merchant Pre-Application Page on our website, and you’ll be guided through the application process step by step.

As a payment partner, you’ll have access to our dedicated support team. We provide ongoing assistance and guidance to ensure your business thrives in the regions we serve. Your success is our priority.

Security is paramount to us. We employ the latest industry-standard security measures to protect your transactions and customer data. Our commitment to safeguarding your business is unwavering. We administer our own 3D Secure Gateway through a long-standing, closely held white-label partner that is a PCI DSS Level-1 compliant processor. We adhere to the Data Security Standards set by the major card brands and administered by the Payment Card Industry Security Standards Council. As a PCI compliant payment gateway and payments platform, we reduce the PCI compliance burden on our merchants. We also have point-to-point encryption to safeguard sensitive payment information and risk, fraud, and chargeback prevention systems in place for the safety and protection of our merchants.

We’re here to help. Visit our Contact Us Page to find our contact information and get in touch with our dedicated support team. We’re ready to assist you with any questions or concerns you may have.

Yes, you can! Visit our Resources Page to access informative PDFs that provide in-depth insights into the regions we serve and the latest trends in the payments industry.

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